FAQ

What are Cowabunga Bay’s hours?

Please click here to see our operating calendar for times and dates. Hours and ride availability subject to change without notice.

What are Cowabunga Bay’s rates?

Please click here for tickets and season pass rates.

Are toddlers and infants admitted free?

Children 2 years and under are admitted free with an accompanying paying adult. Season Passes are not required for children under the age of 2.

Are Season Passes available?

Enjoy Cowabunga Bay all season long with a Season Passes. Each season pass allows the pictured guest unlimited admission to the park every day of the posted season. Special events, discount and rewards programs are also part of the Cowabunga Bay Season Pass. You can purchase passes at the park or online. To control park overcrowding a limited quantities of season passes are available.  We also offer a Plus pass which includes free parking and monthly friend passes.  Our Value Pass has park admission Mondays – Thursdays after 2:00pm

Is my Season Pass good at both the Draper, UT and the Las Vegas location?

Cowabunga Bay Season Passes are valid at both Cowabunga Bay parks (Henderson, NV and Draper, UT). Value Passes are only valid at the park location where they were purchased from. The following rules must be followed when purchasing Passes. If you purchase a Las Vegas Season Pass, you MUST process the pass at the Las Vegas park. If you purchase a Utah Season Pass, you MUST process the pass at the Utah park. Restrictions do apply per the type of pass purchased. Each type of pass (Plus, Flex, Season) are only valid for park admission to the sister park. Please call the parks for exact details.

What forms of payment do you accept?

Cowabunga Bay accepts cash, Visa, MasterCard, Discover, and American Express cards at any ticket sales window, food, cabana and retail locations. We do not accept pre-paid gift cards however an ATM is located in our Guest Service areas.  Season Passes, Birthday parties, group tickets and Cabanas may be reserved or purchased online or at any guest service or ticket window. Cowabunga Bay Gift Cards can be used at the park for regular priced tickets, passes, food, beverages, merchandise and cabana rentals. Gift cards may not be used for online or discounted item purchases.

Is there a minor/chaperone policy?

Children 12 and under must be accompanied by an adult. We strongly suggest that minors under the age of 16 be accompanied by a parent or adult guardian over the age of 18. Cowabunga Bay does not assume any responsibility or liability for unattended minors.

How do I get to Cowabunga Bay?

Click here for directions.

How much is parking?

Cowabunga Bay offers a clean, safe, well-lit parking lot with plenty of parking for handicap, motorcycles, buses, RV’s cars and bicycles. Parking is free for bicycles while all other vehicles must pay a $7.00 parking fee.

Is there an additional fee for Tube Rentals?

Tubes and Lifejackets are ALWAYS FREE (subject to availability). Tubes will be provided free of charge for the Lazy River, Wave Pool and all water slides that require tubes to ride.  Please do not remove tubes from attractions for personal use as they are for use of guests using specific attractions only.

Am I allowed to bring my own floatation devices (ex: children’s arm floats, inflatable tubes)?

Cowabunga Bay has life jackets available at no charge. You can bring your own life jackets or personal floatation devices as long as they are US Coast Guard approved. Swimsuits with built in flotation devices are acceptable as long as they are US Coast Guard approved. Outside tubes are not allowed.

Is the water heated?

We understand that playing in freezing cold water is not fun. For that reason Cowabunga Bay heats our water in major pools and attractions during the shoulder season (March, April, May & September).  Heated pools & attractions:  Wave Pool, Lazy River, Boardwalk Bay, Caban-A-Rama, Kids Cove, ZumaZOOMa & Surfin’ USA

Can we bring outside food into the park?

We offer many delicious food items at reasonable prices. However, if you wish to bring your own food we do allow you to exit the park, use our picnic area and then re-enter the park.

Cowabunga Bay does not allow outside food or beverages in the park under any circumstances with the following excptions. All bags and towels will be searched prior to park entrance.

Coolers – small hard and soft coolers are allowed to carry ice and factory sealed water bottles only.  Coolers larger than 16 quarts must be left at home or in your vehicle as they will not be allowed inside the park.

Toddlers & Infants – One small sandwich bag with a single portion of toddler snacks may be brought in per child, a small juice box or infant formula is permitted.  Packaged snacks are not permitted.  We offer toddler snacks in the Cowabunga Trader Store.  Items such as fruit cups, apple sauce, milk, apple juice, crackers are available at prices lower than your local grocery store.

Medical Needs – Certain foods that are needed due to food allergies may be checked in and held in our refrigerator at Guest Services.  You may eat these items in the shaded picnic area outside the front gate.   The American Diabetics Association recommends that all people with diabetes wear a medical alert bracelet.  Those with this medical identification may bring in one factory sealed fruit juice item.

Is it true you have Dole Pineapple Whip?

Cowabunga Bay is one of the few exclusive properties that carries this delicious treat. Enjoy the delicious summer treat made famous at right outside Disney’s Tiki Room.

Do you offer special rates for birthday parties and large groups?

Cowabunga Bay is a great place to hold a celebration and we have special prices depending on your needs and the size of your group. Please click here to view our birthday party packages. For group sales, call 702-850-9000 ext. 4 or click here.

Where can I get discount coupons?

Special offers are available through our promotional partners.  For 2017 we have some awesome partners that offer discount discounts to the park.  Please check Costco, Groupon, and participating Mc Donalds, for discounts on admission tickets.  These promotions run limited times during the season and may not be available based on quantities.  Also check your employer for discounted rates, and be sure to join our SURFari club to be updated on all our promotional offers. Special pricing, discount offers and coupons cannot be combined.

What if I forgot something at home?

If you forgot something at home, please check our Cowabunga Trader Store for all your summer needs such as sunscreen, flip flops, aqua socks, swim diapers, towels, sunglasses, snacks, souvenirs and many other items.

Can I wear aqua socks and goggles in the water?

You can wear aqua socks walking through the park and in the wave pool but you will be required to hold them in your hand on some of the rides. Goggles are allowed in the wave pool but for safety purpose, goggles or loose items cannot be worn down slides.

Can I wear eye/sun glasses?

Eye and sun glasses may be worn on some attractions with a head strap only. It will be necessary to hold them in your hand on some rides where no loose objects are allowed for safety reasons.

Are lockers available for rent?

Yes, lockers are available and we strongly suggest rental for storage of valuable items such as wallets, phones and car keys. Cowabunga Bay is not responsible for lost, stolen or damaged items. Locker rentals are $9.00 for a small locker; $10.00 for a medium locker; and $11.00 for a large locker.

Is admission required if I’m not going to get in the water or ride any rides?

Cowabunga Bay is a clean, safe, and entertaining experience and all guests who enter the park must pay the admission fee. Clean restrooms, plenty of shaded seating, security as well and the many attractions are all included in the price of admission.

Are there height and weight requirements for the rides?

Each attraction combines different speeds, twists and turns and forces of nature. To ensure that all guest are safe, attraction manufacturers and insurance companies set weight and height requirements. Cowabunga Bay strictly enforces these requirements and those that do not meet these requirements may be denied access to such attractions. Those who willingly ignore these restrictions do so at their own risk and Cowabunga Bay will not be held responsible.  Scales are in use at several of the attractions.  A green light or red light will indicate whether you are safe to ride or not.

Is smoking allowed at Cowabunga Bay?

Cowabunga Bay is a smoke-free park. Smoking is not allowed within 25 feet of any building or anywhere in the park other than the designated smoking area which is located in the grass picnic area at the back of the park. Please be considerate of other guests and use the provided butt cans for used cigarettes.

Can I leave the park and re-enter throughout the day?

Yes, all park guests leaving the park and planning to return later that day are required to get a hand stamp prior to leaving the park.

Do you allow alcoholic beverages?

No alcoholic beverages may be brought into the park. We have beer and other alcoholic beverages available for purchase for adults age 21 and older. A valid ID is required. Cowabunga Bay reserves the right to stop service to those who appear impaired. All liquor sales stops one hour prior to posted park closing.

What about water safety?

We have over 250 Nationally certified, trained and licensed Lifeguards that are stationed throughout the park for guest assistance and safety. We proudly train our lifeguards through IAM/StarGuard Elite, one of World’s leading experts in aquatics safety.  A licensed EMT is always on duty at Cowabunga Bay to ensure a safe experience for all our guests.

Where is the First Aid Station located?

Please see the park map for the location of the first aid station. It is located near the Bullwinkle Island Grill and is clearly identified by a “FIRST AID” sign. If you have problems locating the first aid station please ask any lifeguard or Cowabunga Bay crew member.

Do you have shaded areas?

There are many shaded areas located throughout the park. Lounge chairs are available on a first come, first serve basis or you may choose to rent a private cabana for the day. Click here for cabana rentals.

Are there restrooms and changing facilities?

Showers and air conditioned changing rooms are available at the entrance of the park. Family restrooms and showers are also available. Restrooms are also located next to Rocky’s Beach Side Café.

What if I or a member of my group has a disability?

If any guest has a disability, please visit our Guest Relations office upon your arrival. They will inform you of which rides and attractions are appropriate for your abilities and will help you make the most of your visit. If you need further assistance on information regarding accessibility and accommodations, please call us at 702-850-9000.

Is there information on lodging or overnight accommodation packages?

Please see our Lodging page for our preferred partners who offer discount tickets as well additional lodging accommodations in the area.

Are bags checked upon entry?

Cowabunga Bay is private property and we do not allow firearms, weapons, glass containers, projectile items,,unauthorized floatation devices and personal food and beverages. For guest safety and to ensure proper items are being brought inside the park, our staff at the main gate will inspect all bags, totes and purses. These items will NOT be allowed in the park, please leave them in your car.

What is the park’s dress code?

Cowabunga Bay has dress code rules and regulations that are for the safety of our guests and employees. These rules apply to all guests regardless of their age, sex, religion, race, color, or creed. Failure to comply with any part of the dress code rules and regulations may result in ejection from the park without a refund.

  • Appropriate swimwear is required and subject to park approval.
  • Tube and mat rides, require that guests are free from long pants, loose items, jewelry, denim, cut-off shorts and eyewear.
  • Children in diapers and those being toilet trained must wear approved swim diapers in the water.
  • No provocative clothing; offensive verbiage; or thong swimsuits.
  • No clothing with rivets, buckles, belts or metal ornaments.
  • No long pants, denim or cut-off shorts.
  • Displayed tattoos must be in good taste and not offensive to a family environment.
  • Guests may not display anything that contains obscene, foul, profane, illegal or unacceptable language, pictures, symbols, phrases, etc.
  • If your clothing or swimwear does not comply with park rules and regulations, appropriate attire is available for purchase in our gift store.

What if there is bad weather on the day of my visit?

The park does not close for rain. However, if there are high winds or lightning is detected within a certain radius of the park, park guests will be asked to stay out of the water for safety reasons until the weather has cleared. If severe weather persist Cowabunga Bay, at it’s sole discretion may determine to close the park. If this is the case rain checks will be issued for admission on another day. On extreme weather days, high winds, or when temperatures dip below 65 degrees, you MUST retain your receipt to claim a rain check. If the park closes due to inclement weather only those who have a valid purchase receipt will be given rain-checks. Season Pass holder are not eligible for rain checks. Refunds on parking and lockers will not be issued due to inclement weather.

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